Frequently Asked Questions

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To amend details on your certificate, please visit our amend certificates page for more information

To find an approved Qualifi centre near you, please message info@qualifi.net with your location details and we will send through a list of your nearest accredited centres.

Please speak to your centre or training provider regarding the non-receipt of your certificates or exam results. It may be that there has been a problem with the processing or delivery of your documentation and your centre can contact us and discuss this further.

Requests for approval for qualifications are managed via an application form. Please download here. Once complete, please return this application by post or electronically (with an electronic signature) to Eduexcel Limited using an authorised email address.

Please view our progression and comparison chart for further information

It is our aim to treat each case fairly and consistently. However, if you disagree with a decision we have made regarding your candidate’s examination result, you can appeal against it. Please visit our Appeals Policy for more information.